Order Placed Delivery Service When Will it Arrive?
Monday - By 4:00 PM Next Day Tuesday
Tuesday - By 4:00 PM Next Day Wednesday
Wednesday - By 4:00 PM Next Day Thursday
Thursday - By 4:00 PM Next Day Friday
Friday - By 4:00 PM Next Day Saturday
Saturday - By 1:00 PM Next Day Monday
Sunday - By 1:00 PM Next Day Tuesday

Delivery Options


Your delivery method is chosen based on the value, weight and size of your total order. Orders will be shipped via Royal Mail tracked 24, or courier (DPD). On small, low weight orders you may have the option of upgrading to a courier delivery at a charge of £7.95.

Free Delivery / Delivery Charges

MonkeyTools offer free delivery on orders over the value of £25 to most UK addresses (offshore and highland postcodes may have additional surcharges applied automatically when ordering*). Orders under the value of £25 incur a delivery charge of £7.95

When you order goods from our website any cost of delivery will be calculated automatically for you. Cost of delivery is calculated using weight, value, your location and delivery method required to get your goods to you quickly, safely and accurately.

Some bulky/multi-parcel orders may incur a delivery surcharge, such as pallet deliveries. Please call us for a quotation for any extra costs, if any. If a surcharge is required we will contact you after you have placed your order via phone or email.

Delivery charges to specified EU countries will be calculated automatically before checkout, depending on the country of delivery, ETAs and delivery costs will vary, please see below grid where we ship to.

Ireland (Rep.)



* Due to charges levied by our delivery agents, the following postal codes may have additional surcharges applied automatically when ordering. All postal charges are shown prior to completing checkout. Deliveries lead times will also be extended by an additional day

Postal Area Postal Sector
AB 36-38, 55-56
FK 17-21
HS 1-9
Postal Area Postal Sector
IV 1-56, 63
KA 27-28
KW 1-17
Postal Area Postal Sector
PA 20-49, 60-78
PH 19-26, 30-44, 49-50
TR 21
ZE 1-3

*Due to restrictions advised by Royal Mail the following postal codes will not be eligible for deliveries on Sunday.

Postal Area Postal Sector
DG 5-9
DD 9, 10, 11
Postal Area Postal Sector
KY 10, 14-16
IV 1-56, 63
PH 11-13, 15-26, 30-50
TD 5, 15
Postal Area Postal Sector
ML 12
Postal Area Postal Sector
TR 21-25

Delivery Timing

All in-stock goods ordered before 4:00 PM Sunday to Friday and by 4:00 PM on Saturday are shipped on a next day delivery service to most UK postcodes. Where stock is held at our suppliers shipping may take an extra few days and the expected delivery date will be clearly shown in your basket and on your order confirmation.

All customers should read the expected delivery times on the respective product page of our website. Please let us know within 3 working days if anything is missing/incorrect/damaged from your order. Orders not delivered must be reported to us within 2 weeks of receiving the dispatch confirmation email. Any issues should be reported by calling Customer Services on 0207 126 8482. After receiving contact from you we will start an internal investigation with the courier which can take between 3-5 working days. Once the investigation is complete MonkeyTools will be in a position to provide you with an update. Failure to notify MonkeyTools within this timeframe may prevent an investigation from taking place with no final resolution being offered. Therefore, any goods purchased will be non-recoverable / non-refundable and will not be re-despatched.


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